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Latest resources from ServiceNow

ServiceNow receives the highest scores in the Gartner® Critical Capabilities for IT Service Management Platforms

According to Gartner, "ITSM platforms offer workflow management and related insights enabling I&O leaders to design, automate, manage...

Gartner® names ServiceNow a Leader in Enterprise Low-Code Application Platforms

Read the complimentary 2021 Gartner: Magic Quadrant™ for Enterprise Low-Code Application Platforms for an unbiased evaluation of...

Deliver more reliable digital services by knowing what supports them

When a critical IT service goes down in your enterprise, how can you quickly determine the root cause, and resolve it without cumbersome manual...

Deliver resilient technology service operations that delight employees.

When IT is held back by silos, progress grinds to a halt. Between expensive legacy systems that don’t offer much visibility and your IT...

Take control of software spending with dynamic asset management from ServiceNow

IT environments have never been so dynamic, with business models, operating models and workforce paradigms changing fast. But you can stay in...

Silo busting in IT services and operations is good for the business – and team satisfaction

To deliver extraordinary, 24/7 services, your IT service agents and operators need shared visibility to work quickly and collaboratively. Read...

Thwart cyberthreats fast with security operations + AIOps

Security operations are often managed in silos—prone to human error, manual processes and minimal visibility. So how can you protect your...

Why stellar IT services start with automated infrastructure visibility

To deliver IT services with speed, consistency and accuracy, you need complete visibility across your infrastructure. Read this ebook to learn...

Customer Experience: Best practices for connecting customer service resources

Delivering great customer experience—and fixing issues before customers even know there’s a problem—goes far beyond just your...

Power of the platform: Accelerating business outcomes across the enterprise with a single digital foundation

Many businesses start their digital transformation journey by making changes to just one or two departments or teams, in a siloed way. But the...